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Stop or restart service for one business

Stop one business at renewal, keep scheduled service or review a restart price.

  1. Open billing for the specific business

    Open Billing. Under Businesses on this account, select Business billing beside the business you want to manage.

    Check the business name, website, current coverage and renewal date before making a change.

  2. Review stopping this business at renewal

    Under Manage this business, select Review stopping this business at renewal when offered.

    Review the proposed business change, amount due today, renewal total and effective date. The current paid period remains available.

    To stop the last continuing business, use account subscription cancellation instead.

  3. Confirm the scheduled stop

    Read the quote and select the billing-change consent, then Confirm stop at renewal. Wait for confirmation.

    Check that the business now says service is paid until the displayed date and will stop at renewal. This does not permanently delete its saved work or remove content from its live website.

  4. Keep service before the stop takes effect

    If service is still scheduled to stop, select Keep service at renewal.

    Review Keep this business at renewal, check the amounts, select consent and Confirm continued service. Wait for the updated service status. Account-wide cancellation must be managed separately in Billing.

  5. Review a restart after service has stopped

    Open the stopped business's Business billing and select Review activation price when available.

    Review the quote and payment steps before confirming. The current account subscription must support activation. Previous work and already used allowances are retained; restarting does not reset usage.

  6. Find the business's saved work

    Use View saved work in Business billing. The read-only history includes saved content and counts of past Strategies and Monthly SEO Plans. Select View saved content to inspect an item.

Another change is unfinished?

If another billing change is unfinished, use Open saved change and resolve that operation first. Contact support when the status cannot be confirmed.

Stop or restart service for one business | Blue Kite Help